Setup takes one onboarding call. We handle everything — call forwarding, AI briefing, WhatsApp configuration. Your patients notice nothing different except that someone always picks up.
Start your free pilot →The process
Most clinics go live the morning after their onboarding call.
A 30-minute call with our team. We map your doctors, their specialties, their schedules, consultation fees, and clinic timings. We also learn your FAQs — what patients usually ask when they call.
By the end of this call, Clinica's AI knows your clinic as well as a receptionist who has worked there for months.
We set up conditional call forwarding on your existing Airtel, Jio, BSNL, or Vi number. This means: if your line is busy, unanswered, or switched off — the call routes to Clinica automatically.
Your patients still dial the same number they always have. Nothing changes on their end. If your phone is free, it rings normally.
The next morning, Clinica answers your first call. Every booking is written to your calendar. Every caller gets helped. Every outcome is logged with a full transcript.
WhatsApp reminders go out automatically before every appointment. Patients confirm by reply. You see everything in your dashboard in real time.
Works with what you already have
Clinica plugs into your existing setup — telecom, calendar, WhatsApp. You don't change how you work. Clinica fills the gaps.
Airtel, Jio, BSNL, Vi landline or mobile — any Indian telecom
Google Calendar, Apple Calendar, or custom scheduling tool
Reminders sent directly to patients' WhatsApp — where they respond
Practo, Medisoft, custom systems — we adapt to your workflow
Before you ask
The most common questions we get before go-live.
No. Clinica runs entirely on our cloud servers. You need nothing except your existing phone and internet connection — and even internet isn't required for call answering (it happens at the carrier level).
They'll notice someone always answers — that's the only difference. Clinica introduces itself as an AI receptionist. Most patients adapt quickly and appreciate the instant response, especially for booking or rescheduling.
Our team monitors call quality for the first 7 days after go-live. If the AI says something incorrect, we correct the briefing immediately. You can also flag any issue through your dashboard and we'll fix it within a few hours.
Yes. We brief Clinica on every doctor at your clinic — their names, specialties, timings, and availability. It routes callers to the correct doctor's calendar and books accordingly.
No. Clinica handles multiple simultaneous calls. Even if 10 patients call at the same time during morning OPD rush, each caller gets their own conversation and is handled in parallel.
Exactly 14 days from your go-live date. There's no credit card required for the pilot. If you decide to continue, we'll discuss pricing based on your call volume and clinic setup. If you don't continue, we simply remove the call forwarding — no charges, no hassle.
Free 14-day pilot. We handle setup. You handle patients.
Book your free demo →