Your receptionist juggles in-clinic patients, phone calls, billing, and everything else. Clinica takes calls off that list entirely — so your team can be fully present for patients who walk in.
Core capability
Your phone rings 60+ times a day. During morning OPD rush, your receptionist is helping the patient in front of them. Those calls go to voicemail. Those patients go to the clinic next door.
Clinica answers every call within two rings — day, night, weekends, public holidays. A patient calling at midnight during a health scare gets helped, not a voicemail.
Appointment booking
Clinica doesn't work off a static schedule — it reads your live calendar before confirming any slot. If Dr. Mehta's 10 AM is full, the AI offers 10:30 or 11. No overlaps, no callbacks, no confusion.
New appointments are written to your calendar immediately. Your front desk always sees the full, accurate picture when a patient walks in.
No-show reduction
In India, WhatsApp is where people live. A reminder by SMS gets ignored. A WhatsApp message gets opened, read, and replied to — usually within minutes.
Clinica sends a reminder 24 hours before each appointment. Patients confirm with a single reply. No-shows drop 50–80% in the first 30 days.
Language support
Your patients don't all speak the same way. A patient from Lucknow speaks differently from one in Bangalore. Clinica speaks both Hindi and English fluently — and handles the natural code-switching that happens in real Indian conversations.
Regional language support for Tamil, Telugu, Marathi, and Bengali is in active development and expected in 2025.
Full audit trail
Clinica records a full transcript of every conversation. Search for a patient name, a date, or a specific promise made — and find it instantly. No more "but I was told by the front desk that…" disputes.
Transcripts are stored securely and accessible only to your clinic's authorised staff. All data stays in India.
Zero-friction setup
Setup requires one 30-minute call with our team. We configure call forwarding on your existing number and brief the AI on your clinic's doctors, timings, fees, and rules.
By tomorrow, Clinica is answering calls as if it has worked at your clinic for years. And if anything needs tuning after go-live, we fix it within hours.
Free 14-day pilot. Full setup by our team. Zero commitment.
Book your free demo →